Covid-19 Updates

 

Covid-19 Safety Protocols as of 03/01/2021:

HOLIDAY TEAM MEMBERS AND FACILITIES

  • Holiday team members who are medically capable are wearing masks in accordance with State of Wisconsin Emergency Order #1
  • Customers are asked to wear masks in compliance with Emergency Order #1
  • Complimentary masks are available for customer use
  • Access to Holiday Automotive will NOT be denied if a customer does not wear a mask
  • ServiceMaster and Cintas perform overnight deep-cleaning with workday disinfecting by Holiday staff
  • Infection control of courtesy vehicles, test-drive vehicles, and customer vehicles includes wiping and protective barriers
  • Customer-facing team members’ phone numbers are listed on our Meet the Team page for direct customer use during business hours to encourage pre-arranged visits
  • Landline phone numbers (including 920-921-8898) now accept incoming text messages (if using these numbers for text, please state your name and the department or personnel of interest)

SERVICE/BODY SHOP/PARTS

  • Plexiglass barriers are positioned at each team member’s station
  • Contact-free, outdoor service vehicle drop-off is available upon request
  • The Holiday Alternative Transportation (HAT) courtesy fleet is being utilized to assist customers when possible and appropriate
  • Collision Center interaction and estimates are being done outdoors when possible
  • We encourage the use of Holiday@Home distance services and pre-arranged appointments:
    • Click here to Schedule service online
    • Digital, contact-free service check-in is available using the link in your appointment confirmation message
    • Local vehicle pick-up and delivery is available to service customers upon request

SALES

  • Customers are greeted outdoors when possible and interactions maintain social distancing
  • Sit-down interactions are at workstations with plexiglass dividers
  • We encourage the use of Holiday@Home distance services:
    • View vehicles from every angle using our state-of-the-art 360-degree display technology at www.holidayautomotive.com.
    • Have a Customer Experience Manager record a personalized YouTube video of any new or used vehicle highlighting your features-of-interest
    • See our competitive, market-based Simplified Price clearly listed on each vehicle’s online listing
    • Use the “Buy It Now” button for incentives, payment options, trade estimate, secure credit application, instant loan approval and in-store or @Home appointment request
    • Choose an @Home test drive delivered right to your driveway
    • Our valuation experts can provide a trade value for your car remotely with some basic information and a few photos
    • Choose @Home delivery of your new or pre-owned vehicle